Library Service Quality
Open Sources Integrated Library System
User Satisfaction
Information Literacy
Library Anxiety
Library and Information Science Education

Alam & Mezbah-ul-Islam (2023) Impact of service quality on user satisfaction in public university libraries of Bangladesh using structural equation modeling. Performance Measurement and Metrics, Volume 24, Issue 1, pp 12-30, https//doi.org/10.1108/PMM-06-2021-0033

Alam (2020) Effects of service quality on satisfaction in Eastern University Library, Bangladesh. IFLA Journal, Volume 47, Issue 2, pp 209-222, https//doi.org/10.1177/0340035220959099

Alam & Mezbah-ul-Islam (2020) Service quality assessment model for academic libraries, Global Knowledge, Memory and Communication, Volume 70, Issue 4/5, pp 325-338, DOI 10.1108/GKMC-03-2020-0027

Alam & Mezbah-ul-Islam (2020) Assessing user satisfaction of koha in the private university libraries of Bangladesh, The Eastern Librarian, Volume 24 (1), 2020, ISSN 1021-3643 (Print). Pages 41-57 Available Online http//www.lab.org.bd/journal

Alam & Mezbah-ul-Islam (2019) Factors for adoption of OSILS in university libraries of Bangladesh. IFLA Journal, Volume 45, Issue 2, March 2019 https//doi.org/10.1177/0340035219833706

Alam (2017) Challenges and Remedies for Adoption of Open Source Integrated Library System in the University Libraries of Bangladesh, International Journal of Ethics in Social Science, Volume 5, Issue 2, December2017.

Alam (2016) The Extent of Adoption of Open Source Integrated Library System in the University Libraries of Bangladesh An Analysis, Manarat International University Studies, Volume 7, Issue 1, December 2016.

Alam & Mezbah-ul-Islam (2021) Measuring User Satisfaction of Integrated Library Systems in the Public University Libraries of Bangladesh, Bangladesh Journal of Information Management (BJIM), Vol.1, no.134-62

Alam & Mezbah-ul-Islam (2021) Impact of Service Quality on Satisfaction in Public University Libraries of Bangladesh using Structural Equation Modeling, Performance Measurement and Metrics

Alam & Mezbah-ul-Islam (2021) Use and User Satisfaction of Open Source Integrated Library Systems in the University Libraries of Bangladesh (Submitted to the IFLA Journal under SAGE Database)

Alam & Mezbah-ul-Islam (2020) Library and Information Science Education in Bangladesh A Case Study of University of Dhaka (Proceedings of 2nd LIS Academy National Conference on Innovations in Libraries, held at VTU, Belagavi, Karnataka, India from 6-8 June 2019, ISBN 9788194132004)

Alam & Mezbah-ul-Islam (2020) Effectiveness of Open Source Integrated Library Systems in University Libraries of Bangladesh (Proceedings of 2nd LIS Academy National Conference on Innovations in Libraries, held at VTU, Belagavi, Karnataka, India from 6-8 June 2019, ISBN 9788194132004)

Alam & Wares-Ul-Matin (2019) Progress and Prospect of Library and Information Science Education in Bangladesh, International Conference on Transforming Academic Libraries Vision 2030 held at Sri Krishno College of Information and Technology, Tamil Nadu, India, on 15-16 November 2019.

Alam & Mezbah-ul-Islam (2020) User Satisfaction of Koha in the Private University Libraries of Bangladesh, (International Conference on Bridging the Digital Divide - Role of Libraries and Information Centers with Special Reference to the North Eastern Region held at Shillong College, Shillong from 5- 6 September, 2018)

Alam (2019) Service Quality Assessment of Eastern University Library Using SERVQUAL (1st International Conference on Information and Knowledge Management 2019 jointly organized by East University and BPATC held at BPATC from 25-27 April 2019, ISBN 9789843465009)

Alam & Mezbah-ul-Islam (2020) Sustainability of Open Source Integrated Library Systems in University Libraries of Bangladesh (1st International Conference on Information and Knowledge Management 2019 jointly organized by East University and BPATC held at BPATC from 25-27 April 2019, ISBN 9789843465009)

Measuring User Satisfaction of Integrated Library Systems in the Public University Libraries of Bangladesh (A National-level Network for Agricultural Library and Information Centers in Bangladesh jointly organized by CVASU and HEQAP held at CVASU)

Alam (2021) Service Quality Assessment Model for Academic Libraries, National Seminar on Management issues in libraries of 21st Century Challenges and Opportunities, organized by Sikkim University held on 21-22 January 2021.

Mezbah-ul-Islam & Alam (2021) Development and Challenges of Library and Information Science Education in Bangladesh, National Seminar on Management issues in libraries of 21st Century Challenges & Opportunities, organized by Sikkim University held on 21-22 January 2021.

Alam (2020) Service Quality Assessment of Eastern University Library Using SERVQUAL, Knowledge Management, Governance and Sustainable Development Lessons and Insights from Developing Countries, Edited By M Aslam Alam, Fakrul Alam, Dilara Begum, 1st ed., Routledge, New York, pp-65-80, ISBN 9780367546281

Alam & Mezbah-ul-Islam (2020) Sustainability of Open Source Integrated Library Systems in University Libraries of Bangladesh, Knowledge Management, Governance and Sustainable Development Lessons and Insights from Developing Countries, Edited By M Aslam Alam, Fakrul Alam, Dilara Begum, 1st ed., Routledge, New York, pp105-122, ISBN 9780367546281

Shafiqur Rahman Research Grant 2021 from Asiatic Society of Bangladesh for pursuing PhD at BUP

Research Grant 2019 from Faculty development program of Eastern University for conducting research paper

Alam (2017) Service Quality Assessment of a Private University Library in Bangladesh using SERVQUAL (Research Paper)

Alam (2018) Assessing Adoption and Satisfaction of Open Source Integrated Library Systems in the University Libraries of Bangladesh, Bangladesh University of Professionals, (MPhil Thesis)

Alam (2022) Service Quality and its Impact on User Satisfaction in the University Libraries of Bangladesh, Bangladesh University of Professionals, (PhD thesis)